Southwest Airlines Comes Under Criticism for Letting ‘Devious’ Passengers Exploit Boarding System
Are greedy passengers exploiting Southwest Airlines’ preboarding system? The large volume of passengers who board before everyone else is spurring concerns of abuse, The Wall Street Journal reported Tuesday. Some believe their fellow Southwest customers are falsely claiming disabilities in order to preboard. “Frequent fliers see it as a devious way to game the open-seating […]