Tag: airlines

Airlines Suing Biden Administration, Warn His Newest Move Will ‘Greatly Confuse Customers … Complicate the Buying Process’

News  By The Associated Press  May 13, 2024 at 10:24am U.S. airlines are suing to block the Biden administration from requiring greater transparency over fees that the carriers charge their passengers, saying that a new rule would confuse consumers by giving them too much information during the ticket-buying process. The U.S. Transportation Department said Monday […]

Southwest Airlines Comes Under Criticism for Letting ‘Devious’ Passengers Exploit Boarding System

Are greedy passengers exploiting Southwest Airlines’ preboarding system? The large volume of passengers who board before everyone else is spurring concerns of abuse, The Wall Street Journal reported Tuesday. Some believe their fellow Southwest customers are falsely claiming disabilities in order to preboard. “Frequent fliers see it as a devious way to game the open-seating […]

Southwest Airlines may change its quirky boarding and seating practices

DALLAS — Southwest Airlines is studying changes to its quirky boarding and seating policies as it searches for ways to raise more revenue. Airline officials say they are studying possible changes but won’t have anything to announce until September. That tease is leading to speculation about whether Southwest might ditch some longstanding traditions, including the […]

Airlines now will be required to give automatic cash refunds for canceled and delayed flights

The Biden administration issued final rules Wednesday to require airlines to automatically issue cash refunds for things like delayed flights and to better disclose fees for baggage or canceling a reservation. The Transportation Department said airlines will be required to provide automatic cash refunds within a few days for canceled flights and “significant” delays. Under […]